Is cable triple play taking customers from Vonage? This is a tough market and expenses make families find a ‘comfort zone’ above which they don’t want to spend more. Consider what happens if you have no Internet service, but rely on Vonage for phone service. On the other hand, if you contract with your cable company for triple play – cable, internet, and telephone – you might sacrifice one without giving up the other.
Vonage reported a mixed bag of results in its fourth-quarter and full-year 2008 earnings report. The company had its first year of generating positive cash flow from operations, seeing a revenue increase of 9 percent to $900 million for the year. However, the company reported a net decline in subscribers, losing a net of 14,700 customers for the quarter.
The net decline in customers says quite a lot. With job losses and unemployment skyrocketing, some people don;t want their phone service tied to what might be thought of as a luxury.
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